Zip wont do up when outfit is on, submitted an email for return/refund no response as yet
Hello dear,
We sincerely apologize for your unpleasant shopping experience.
We promise that all our clothing uses genuine YKK zippers and undergoes rigorous quality inspection before shipment.
Our official return policy is valid for 30 days from the date of receipt, and your order has exceeded this period. Nevertheless, we still hope to resolve your issue.
We are willing to take responsibility: Please send photos of the damaged zipper via email. After confirming it is indeed a quality issue, we will contact you to arrange a return and refund, or we will cover your zipper repair costs.
We always prioritize customer satisfaction and hope to resolve your issue satisfactorily.
Great customer care a faulty dress arrived and was replaced with new one with no additional stress dealing with customer services was great! Thank u
Beautiful garment and excellent communication with the seller.
Ordered this dress for my sister's wedding. It fit beautifully and was comfortable all day. Highly recommend!
Ordered this dress for my friend's wedding. It was lovely, but I had to get it altered slightly. Still, a great purchase.
For the price, this dress is a good value. The fabric is nice, and it looks great on. Just be mindful of the sizing chart.
I was worried velvet would be too warm, but it was breathable and very flattering. Loved the fit!
Will be ordering this dress with my exact measurements for the wedding!!
Despite being velvet, this dress was surprisingly breathable and comfortable for a full day of events. Loved the fit and lined skirt—no need for extra layers.
The Flora dress in hunter green looked absolutely elegant. The stretch velvet was surprisingly comfortable and the floor-length cut was so flattering. Perfect for autumn weddings.
The dress is perfect for formal occasions. The velvet fabric adds a touch of sophistication.
This dress exceeded my expectations. True to size, rich colour, and perfect for my sister’s wedding. Thank you!
The dress looks great in photos. The velvet fabric catches the light beautifully.
The dress is absolutely stunning! The velvet fabric feels luxurious, and the fit is perfect. I wore it as a bridesmaid, and it was a hit.
The fit was just perfect, and the fabric feels so luxurious. Wore it as a bridesmaid and got compliments all night. Would definitely recommend!
The rich burgundy color is perfect for a fall wedding. The velvet fabric added a touch of luxury.
The design of the dress is stunning. It made me feel elegant and confident.
This dress exceeded expectations for the price. The velvet feels rich, the lining opaque, and the fit true to UK size (I sized down with stretch).
The design of the dress is stunning. It made me feel elegant and confident.
Ordered this dress for my sister's wedding. It fit beautifully and was comfortable all day. Highly recommend!
Considering the price, this dress is great. The fit was good, and it looked nice. Would buy again.
This dress is to wear to my daughters wedding and the red velvet is beautifulz.